Payments, invoices and subscriptions on Sitavo
Buyers and sellers have no subscription — only Adviser Plus for advisory firms. How to pay by card, find invoices and withdraw from a purchase.
4 min readUpdated
A seller usually sells one business once, and a buyer buys just as rarely. That is why Sitavo has no monthly subscriptions for buyers and sellers — there is nothing to cancel and nothing renews. You pay once, when you choose an add-on yourself. The only subscription on Sitavo is Adviser Plus for advisory firms. Here is how payments, invoices, receipts and withdrawal work.
Buyers and sellers: one-off purchases, no commitment
- Listing package per listing, when you want more buyers faster: Visible DKK 165 or Premium DKK 495. See Listing packages and add-ons.
- Deal package per deal, once an offer is accepted: Basic DKK 1,295 or Plus DKK 3,295. The buyer, the seller or both of you (50/50) pay.
- Single purchases such as featuring on its own, a price estimate and a DD checklist, when you only need one thing.
Everything you need to sell and buy is free: listings, messages, NDAs, data rooms, offers, the deal process, statistics, verification and AI help. See the full overview in What does it cost to sell a business?.
Advisory firms: Adviser Basic and Adviser Plus
If you are a broker, lawyer, accountant or other adviser, your firm can become a Sitavo adviser. Sitavo never takes a commission on deals and never charges per client. Read more in Advisers on Sitavo.
| Adviser Basic | Adviser Plus | |
|---|---|---|
| Price | Free | Per month or per year, excl. VAT — see Become an adviser |
| Public profile and adviser portal for your own clients | ✓ | ✓ |
| Team seats | 1 (the owner) | Several included, extra seats available |
| Enquiries from “Find an adviser” and visibility in the adviser box on listings | – | ✓ |
| Full statistics and export | – | ✓ |
- The subscription belongs to the firm. The firm’s owner or administrator orders and pays, and the invoice is issued to the firm’s name and CVR number.
- It runs one month or one year at a time and renews automatically on the saved card. On the annual plan you are notified 14 days before renewal.
- For a period, new firms can get a 50% introductory discount on Plus for the first 12 months. The discount is shown on the subscription page and the invoice.
- The subscription can be cancelled at any time and runs until the end of the period. Nothing is deleted when moving to Basic.
How to pay
- Choose the add-on from the listing, the deal or the adviser portal. You see the price and what is included.
- You go to Sitavo’s own payment page and pay by card. If you are a consumer, you confirm that delivery may start straight away.
- You can save the card and pay with one click next time. Saved cards are only used when you pay yourself — and to renew Adviser Plus.
- You receive an invoice from Sitavo by email, and the purchase is activated immediately.
Card payments are processed by the payment provider Stripe, and Sitavo does not store the full card number. If you are buying for a company, fill in the company name and CVR number under billing details before you pay — they then appear on the invoice, and you can deduct the VAT under the usual rules.
Invoices, receipts and your purchases
- [Payments and invoices](/konto/abonnement): invoices and credit notes as PDF, saved cards and billing details such as company name and CVR.
- [My purchases](/konto/tilvalg): your listing packages, what you have left to use, end dates, status and links to reports and checklists.
- Receipt and proof of purchase for a deal: once a deal is completed, both parties can download a free receipt and proof of purchase as PDF in the deal.
Right of withdrawal and refunds
If you buy as a consumer (without a CVR or VAT number), you have a 14-day right of withdrawal from the purchase. You withdraw under My purchases. A listing package, featuring or slot that has started is refunded for the unused part. One-off deliveries such as a price estimate, legal package and DD checklist cannot be withdrawn once delivered. The money goes back to your card within 14 days, and you receive a credit note. Business customers have no right of withdrawal. See the terms of trade.
If you have a question about an invoice or a payment, open a case under Help and cases and include the invoice number. If you delete your account, a paid subscription stops immediately and saved cards are deleted.
Frequently asked questions
No. Buyers and sellers only pay once for the add-ons they choose. Nothing renews automatically.
Approved advisory firms such as brokers, lawyers and accountants. The firm’s owner or administrator orders it, and the invoice is issued to the firm’s CVR number.
Under Account, Payments and invoices. Invoices and credit notes are there as PDF, together with your saved cards.
As a consumer you have a 14-day right of withdrawal. Time-based add-ons are refunded for the unused part, while delivered one-off items cannot be withdrawn. Business customers have no right of withdrawal.
In the adviser portal under the subscription. It runs until the end of the period, and the firm then moves to Adviser Basic without losing clients or data.
Did you find the answer to your question?
Related articles
- What does it cost to sell a business on Sitavo?Buying and selling a business on Sitavo is free: no broker fee, commission or success fee. You only pay for the add-ons you choose yourself.
- Listing packages and add-ons: Visible, Premium and single purchasesYour listing is free. To reach more buyers, choose Visible or Premium once per listing. What the packages, single purchases and the deal package contain.
- Advisers on Sitavo: brokers, lawyers and accountantsFind a business broker, lawyer or accountant, give access with precise permissions, and see how the Adviser portal, Basic and Adviser Plus work.
- Download your data or delete your accountDownload a copy of your data (GDPR), manage your privacy, and see what happens to listings, offers, deals and invoices when you delete your account.