IT support businesses for sale

IT support and IT service businesses for sale in Denmark with technicians and regular business clients.

0 IT support companies

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Sitavo has just opened — the first IT support companies are on the way

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Service agreements over ad hoc hours

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Guides on the topic

Step-by-step knowledge that helps you make the right decision.

OverviewAn IT support business typically helps small and medium-sized companies with computers, networks, email and users.Introduction

An IT support business typically helps small and medium-sized companies with computers, networks, email and users. The value lies in service agreements where the client pays a fixed amount every month, often per user or per device. Ad hoc hours and hardware sales bring revenue but must be won again each time. Ask for an overview of agreements, the number of users per client and how both have developed over several years.

Technicians, relationships and partner statusClients of a support business often know their technician personally.Guide

Clients of a support business often know their technician personally. Check who holds the relationship with the largest clients and whether those employees will stay. Review partner status with vendors such as Microsoft and other software companies: statuses and certifications can be tied to specific employees and may require approval on a change of owner. Ask which licences are resold, what the margin is, and whether the licence agreements are in the company’s name.

Look at the tools as well: remote support, monitoring, ticketing and documentation of each client’s setup. If documentation is thin and knowledge sits in the owner’s head, the handover becomes harder and longer.

Price and key figuresSitavo’s indicative range for IT companies is 3–5 times profit (EBITDA), cross-checked against 0.5–1.2 times revenue.Finance

Sitavo’s indicative range for IT companies is 3–5 times profit (EBITDA), cross-checked against 0.5–1.2 times revenue. Many fixed service agreements and a spread client base push the price up. A high share of low-margin hardware sales and heavy owner dependence pull it down.

Before you make an offerService agreements with price per user, term and notice.Guide
  • Service agreements with price per user, term and notice.
  • Client mix and the share held by the largest clients.
  • Partner status, certifications and licence agreements.
  • Technicians and their relationships with clients.
  • Ticketing system, monitoring and client documentation.

Read the general advice on buying IT companies, and compare with service and consulting businesses.

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